Personal data protection

We take the protection of personal data seriously. It is important to us that your personal data is safe. We process all personal data collected during your visit to our website in accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data (GDPR) and Act No. 18/2018 Coll. on the protection of personal data.

What data do we store?

When you place an order on our site, we record the IP address assigned to you by your internet service provider. This information is considered personal data and is therefore treated with special care.

You voluntarily enter your personal data into various forms: registration forms, contact forms, order forms, etc. We most often store the following personal data: name, address, e-mail address, telephone number.

Your personal data is used for the purpose of fulfilling the contract, processing the order and providing other services you have requested. Upon request, we will provide you with information about what data we hold about you and, if it is incorrect, we will ensure that it is corrected.

Cookies

We use cookies to determine visitor preferences and to tailor our offerings to a specific user. Cookies may also be used to determine whether you have already visited our site.

Cookies are small text files that are stored in your browser. If you do not wish to store cookies, you can disable them in your internet browser or use incognito mode. You can learn more about cookie management on the websites of browser manufacturers (Google Chrome, Mozilla Firefox, Microsoft Edge and others).

What do we use this information for?

The information we process may be used for the following purposes:

• offer personalization,

• improving our websites,

• effective customer support,

• sending emails regarding your order or our services,

• satisfaction survey via email questionnaires as part of the "Verified by Customers" program, in which our e-shop is involved.

You are safe.

The operator has taken all appropriate technical and organizational measures to ensure the protection of personal data. Only authorized persons authorized by the operator have access to personal data.

Third-party links

Our site may contain links to third party websites. These sites have their own privacy policies for which we are not responsible. If you notice any suspicious activity on these sites, please contact us.

We do not provide your data to third parties.

We do not sell, trade or provide your personal data to third parties, except for verified partners who help us operate the website, process orders or provide customer services. Data may be transferred to state authorities only on the basis of a valid legal decision in accordance with the law of the Slovak Republic.

Option to log out

We may use your personal information to send you information about our products and services. If you do not wish to receive this information, you can let us know at any time and we will arrange for you to unsubscribe.

Your rights

As a data subject, you have the following rights under the GDPR and Act No. 18/2018 Coll.:

• the right to access data,

• the right to correct incorrect data,

• the right to erasure ("right to be forgotten"),

• the right to restrict processing,

• the right to object to processing,

• the right to data portability,

• the right to withdraw consent at any time (if the legal basis is consent),

• the right to file a complaint with the Personal Data Protection Office of the Slovak Republic.

The operator of the web portal is:
NUPSESO, a. s.
Golianova 42, 949 01 Nitra, Slovak Republic
ID: 36525791, VAT ID: SK2020147668

We store personal data for the period necessary to fulfill the purpose, but not more than 10 years, unless specific legal regulations provide for a different period or until you withdraw your consent.

Changes to the privacy policy

If we decide to change these policies, we will post them on this page. These terms are effective from 1. 1. 2025.

Contact us

If you have any questions or suggestions, please contact us via the email listed on our website.

Responsible person: Ing. Juraj Lievaj
Email: oou@nupseso.eu